Discover Your Next Adventure

Information We Collect

TrailBlaze Tours collects personal information necessary to provide our adventure tour services, including:

• Contact information (name, email, phone number, address)
• Emergency contact details and medical information for safety purposes
• Payment information for booking processing
• Trip preferences and special requirements

How We Use Your Information

We use collected information to:

• Process bookings and provide tour services
• Ensure participant safety during adventures
• Communicate important trip information
• Send promotional materials (with your consent)
• Improve our services and customer experience

Information Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is processed securely through encrypted channels.

Your Rights

Under GDPR and other privacy laws, you have the right to access, correct, delete, or restrict the processing of your personal data. Contact us at [email protected] to exercise these rights.

Last Updated: November 2024

Booking and Payment Terms

All bookings require a deposit of 25% of the total tour cost. Full payment is due 30 days before the tour start date. Cancellations made more than 14 days in advance receive a full refund minus a $50 processing fee.

Participant Requirements

• Participants must be physically capable of completing the chosen tour
• Medical conditions must be disclosed at booking
• Minimum age restrictions may apply to certain tours
• Participants must follow guide instructions at all times

Safety and Liability

TrailBlaze Tours maintains comprehensive liability insurance and follows strict safety protocols. Participants acknowledge inherent risks in outdoor activities and waive claims against the company for injuries resulting from normal tour activities.

Weather and Itinerary Changes

Tours may be modified or cancelled due to weather conditions or safety concerns. Alternative arrangements will be offered, or full refunds provided for cancelled tours.

Equipment and Personal Property

TrailBlaze Tours provides professional-grade safety equipment. Participants are responsible for personal items and optional gear rentals as specified in tour descriptions.

Agreement Date: By booking with TrailBlaze Tours, you agree to these terms and conditions.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how you use our site.

Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality and security
• Analytics Cookies: Help us understand visitor behavior and improve our services
• Marketing Cookies: Used to show relevant advertisements and measure campaign effectiveness
• Preference Cookies: Remember your settings and customize your experience

Managing Cookie Preferences

You can control cookie settings through our cookie banner or your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services like Google Analytics that set their own cookies. These services have their own privacy policies governing cookie use.

Cookie Retention

Cookies are retained for different periods depending on their purpose, from session-only to up to 2 years for analytics and preferences.

Contact: For questions about our cookie policy, email [email protected]

Copyright Protection

TrailBlaze Tours respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices in accordance with the Digital Millennium Copyright Act.

Filing a DMCA Notice

If you believe your copyrighted work has been used on our site without permission, please provide:

• Your contact information and electronic signature
• Description of the copyrighted work
• Location of the allegedly infringing material
• Good faith statement that use is not authorized
• Statement that information is accurate and you're authorized to act

Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification with the same required elements plus a statement consenting to jurisdiction of federal court.

Designated Copyright Agent

Send DMCA notices to:
TrailBlaze Tours - Copyright Agent
2847 Lombard Street
San Francisco, CA 94123
Email: [email protected]

Repeat Infringer Policy

We will terminate accounts of users who are repeat copyright infringers in appropriate circumstances.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests

Legal Basis for Processing

We process personal data based on:

• Contractual necessity for tour services
• Legal obligations for safety and tax requirements
• Legitimate interests for business operations
• Consent for marketing communications

Data Retention

Personal data is retained only as long as necessary for the purposes collected, typically:

• Customer data: 7 years for tax and legal compliance
• Marketing data: Until consent is withdrawn
• Safety data: 7 years for liability purposes

International Transfers

If we transfer data outside the EU, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses.

Exercising Your Rights

To exercise any of these rights, contact our Data Protection Officer at:
Email: [email protected]
Phone: +1 (415) 555-7892
Address: 2847 Lombard Street, San Francisco, CA 94123

We will respond to requests within 30 days and may require identity verification.